If you forgot your current KU password, you can still reset your password with the new KU Account Management tool by using the "forgotten password" process.
IMPORTANT! This process requires that you have already set your MyKU profile settings for password reset. If you have not already set your profile, please contact the Help Center for a password reset. Once your new password is set, we recommended that you set your MyKU profile settings for future password reset needs.
If you have forgotten your password, click the "Faculty & staff forgotten password" link. You'll be asked to validate your MyKU personal information.
Enter your User ID (the first part of your KU email address) and click "Next."
IMPORTANT! Please DO NOT use the auto-fill settings from your browser to complete the text fields at any point during this process. If the text field auto-populates with text, please select all the text, delete it, and type your information manually.
Enter your first and last name exactly as it appears in MyKU. Click "Next."
Enter your MyKU ID, found on your MyKU Profile page. Click "Next."
If you know your MyKU ID, skip the next three steps...
If you forgot your MyKU ID, you can have it sent to your alternate email address that you set in MyKU. Click "Send MyKU ID."
You'll receive an email from firstname.lastname@example.org to your alternate email address with your MyKU ID number.
Now enter your MyKU ID and click "Next."
Enter your month and year of birth and click "Next."
Enter the PIN that you set in MyKU. Click "Submit."
If you know your PIN, skip the next three steps...
If you forgot your PIN, you can have it sent to your alternate email address. Click "Send PIN."
You'll receive an email from email@example.com to your alternate email address with your PIN.
Now enter your PIN and click "Submit."
Enter and confirm a new password, making sure to follow the required password guidelines. Click "Continue."
Finally, wait for the confirmation that your password has been reset before closing the window.